Privacy Policy Sir-Edward.com

1st July 2023

Through our webshop, privacy-sensitive data, or personal data, is processed. Sir-Edward.com considers a careful handling of personal data of great importance. Personal data is, therefore, carefully handled and protected by us.

In our processing, we comply with the requirements of the privacy legislation. Privacy legislation means, among other things, that we:

• Specify our purposes before we process personal data, via this privacy statement;
• Limit our collection of personal data to only those personal data that are necessary for legitimate purposes;
• First request explicit consent to process your data in cases where your consent is required; take appropriate security measures to protect your data, including the requirements of parties processing personal data on our behalf;
• Respect your right to access, correct, or delete your data at your request.

Sir-Edward.com is responsible for data processing. In this privacy statement, we explain which personal data we collect and use and for what purpose at the webshop. We advise you to read it carefully. If you have any questions or would like to know what data we keep from you, please contact Sir-Edward.com.

Order processing

When you place an order with us, we use your personal information to be able to process it properly. We may then give your personal information to our delivery service to the order to be delivered to you. We also receive information about your payment from your bank or credit card company.

For this, we use your e-mail address, telephone number, billing address, follow-up data, and payment information. Until your order is complete, we keep this information. We retain specific customer data for a more extended period due to the statutory tax retention obligation.

Providing to third parties

We cooperate with specific companies that may receive your data from us. We only forward your data if this is allowed by your local law. We work particularly closely with certain service providers, for example in the area of customer service, with technical service providers or with logistics companies. These service providers may generally only process your data on our behalf under special conditions. Where we use them to process orders, the service providers only receive access to your data in the scope and for the time period required for provision of the relevant service.

Payment data to third parties

On our website we offer different payment methods. For this we work together with Mollie as a service provider. They receive payment data from us regarding transactions. Only customer data that is relevant to the execution of an order is exchanged with them.

Your account

Certain parts of our webshop require you to register first. You must then enter information about yourself and choose a user name. With this information, you will create an account where you can log in with that user name and a password of your choice. We do not keep password data in our system, and a password could only be changed by yourself.

For this, we use your payment details, e-mail address, name and address, billing address, and telephone number. We do this based on your permission. We keep this information until you close the account.

We keep this information for login in quickly and, if necessary, contact you as part of the execution of the agreement. You can change information via your account whenever you want.

Provision to other companies or institutions
Except for the partners mentioned above, we will not give your data to other companies or institutions under any circumstances unless we are legally obliged to do so (e.g., if the police require us to do so on suspicion of a criminal offense).

Google Analytics
We use Google Analytics to track how visitors use our store. We have concluded a processing agreement with Google. This agreement contains strict protocols about what they can follow. We allow Google to use the Analytics information obtained for other Google services. We do not allow Google to anonymize IP addresses.

Security
The security of personal data is critical to us. We ensure that we store your information securely. We always adjust the security and pay close attention to what can go wrong.

Changes to this privacy statement
We reserve the right to make changes to this privacy statement. We recommend that you consult this privacy statement regularly so that you are aware of these changes. We will do our best to announce changes separately.

Access, modification, and deletion of your data
If you have any questions or would like to know what personal information we hold about you, please do not hesitate to contact us. See the contact details below.

You have the following rights:

• Explain what personal information we hold about you and what we do with it;
• Access to the exact personal information we have;
• correcting errors;
• Removing outdated personal data;
• Withdrawal of consent;
• object to a particular use;
  

Please make sure that you always identify who you are, so that we can be sure that we do not correct or delete any data relating to the wrong person.

Filing a complaint
If you feel that we are not helping you in the right way, you have the right to submit a complaint to our supervisor. You could contact the Personal Data Authority.

Contact details
Sir Edward.com
Amstelveenseweg 755h
1081JG Amsterdam
The Netherlands
[email protected]